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Returns & Exchanges
If your new bag isn't the perfect fit for your lifestyle, we offer a 30-day return policy for items in original, unused condition with all tags attached.
1
Initiate Return
Visit our online return portal with your order number and zip code to request a return authorization.
2
Pack Your Item
Place the bag in its original packaging, ensuring all protective tissue and dust bags are included.
3
Attach Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
4
Drop Off
Hand your package to the designated carrier. Refunds are typically processed within 5-7 days of receipt at our warehouse.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing